Contact Us

We would love to hear from you! Whether you have a question about our Japanese minimalist collection, need help with an order, or simply want to share your feedback, our team in Japan is ready to assist you.

Customer Support

For all inquiries, please reach out to us via email or phone. We typically respond within 24 hours during business days.

• Email: supports@elicasas.shop

• Phone: +81724313149 (Monday – Friday, 9:00 AM – 6:00 PM JST)

Our Japanese Headquarters

Our products are curated and dispatched directly from our office and logistics center in Japan:

• Company Name: 修洋商事株式会社

• Business Address: Room 907, 1-1-2 Tsukumodai, Suita-shi, Osaka 565-0802, Japan

Singapore Shipping & Tax

To our Singaporean customers: All orders are shipped via DDP (Delivered Duty Paid). Our prices already include the 9% GST, so there are no hidden customs fees upon arrival.